FAQs

At Your Local Skip Hire we know that many people who visit us are ordering and hiring a skip for the first time,  so we’ve put together a simple set of Frequently Asked Questions that we think will help you with both ordering and using a skip.

Q: How do I know what size skip I will need?

A: The type of waste you are looking to dispose of will affect the size of skip that you should select. Materials such as brick, rubble, soil or hardcore are classed as heavy weight and as a general rule skips larger than 8 yards are NOT suitable as when filled the lorries cannot lift them.

For materials such as cardboard, metal, timber etc which are considered light weight most skip sizes will be suitable.

For more information please visit our Skip Size page

Q. Can you guarantee a time for delivery?

A. Unfortunately, we cannot guarantee or specify a particular time for delivery. Unforseen circumstances such as heavy traffic and roadworks, vehicle maintenance issues or general delays means that we cannot guarantee a particular time for delivery.

We do however offer either a AM or PM delivery preference. Again, we try our upmost to deliver within a selected period however as above unforeseen delays can affect our delivery service.

Please note that AM deliveries can be between 7:30am and 12pm and PM deliveries thereafter up until 5pm.

If you would like to speak to a member of our team, please contact us on 0345 565 1167 for more information.

Q: Do I need a road permit?

A: When a skip is to be placed on a public highway including footpath berms, and the highway,  most local councils will require a permit to be issued.  Permits can be arranged for a maximum of 28 days and at extra cost. In most cases our suppliers will be able to arrange a permit for you.  A number of councils require that the hirer applies for the permit or they place a limit to the size of skip that can be placed on the road. We will advise you during the booking process of these requirements.

Q: What is a wasted journey fee?

A: A wasted Journey fee is a charge we may apply if upon arriving at your address we are unable to deliver or collect the skip. The charge covers the time and fuel costs for our vehicle and driver.

There are many reasons why we may not be able to deliver a skip including:

  • Access to the driveway / private land is too narrow (we need around 10 to 10.5ft width)
  • There is overhanging branches or a height restriction.
  • Access to the driveway / private land is blocked with a immovable object or access restricted due to locked gates.
  • The driveway / private land is too small causing the skip to overhang a public road or pavement.
  • …..and other possible reasons.

 

The Waste Journey Fee can apply to collections also :

  • Skip not ready for collection. You may not have finished with the skip on the pre-agreed date when placing your order.
  • Access to the driveway / private land is blocked with a immovable object or behind locked gates.
  • The Skip is Overloaded / Too full. We can only remove skips that are sensibly loaded or stacked. We ask our customers to Level Load a skips. – See our FAQs ‘How full can I load a skip?’ section for more information.
  • …..and other possible reasons.

Should you order and pay for a skip and then realise that there may not be sufficient access for a skip, Call a member of our team 0345 565 1167 at least 24 Hours before delivery and we will cancel the order and give you a full refund. However if we arrive with a skip on the day of delivery and cannot deliver the skip then a Wasted Journey Fee may be applied.

Please make sure that there is a clear access to your driveway or private land so that we can deliver and collect your skip. Do let us know where possible, 24 hours in advance if you are not finished with a skip.

Q: When and how do I pay?

A: All skip hire orders are paid for at the time of ordering. Our simple online ordering system will take you through the booking process step by step, or a member of our team can assist you with your booking over the telephone. We accept payment by all major credit cards or debit cards.

Q: Will a skip lorry fit on my driveway?

A: Our skip lorries require around 10ft in width to allow us to deliver a skip on your driveway. Room to turn our vehicles is also required which allows our drivers to backup the lorry onto your driveway or private land.

Q: How long is the standard skip hire period?

A: The Standard price displayed on this site represents a 7 day hire period.  Skip Hire bookings longer than 7 days may be subject to extra charges, in which case a member of our team will contact you to take an extra payment.

Q: What if I’m not finished with the skip by the pick-up day?

A: If unforeseen circumstances mean that you have not finished with the skip, you should advise the supplier as early as possible. Provided the skip has not been booked out on another job, the supplier can usually be flexible. This also depends on the permit that your skip has, if a new permit has to be arranged, the skip may have to be removed while it is organized.

Q. What do your skip hire prices include?

A: Our prices are fully inclusive of delivery, collection and licensed waste disposal of your waste. There are no hidden costs.

Q: How full can I load a skip?

A: All skips must be level loaded only. This ensures that the waste remains in the skip when transported and that the skip lorry is not over its legal limit.

Q: Is there anything I cannot put into a skip?

A: No hazardous waste. This includes TV’s, monitors, fluorescent lights, batteries, plasterboard, fridges/freezers, paints, solvents, liquids/oils, Food Waste and Animal/Pet Waste,  fuel tanks/canisters, Gas Bottles, Chemicals Tyres or any asbestos can be placed in the skip. To dispose of any of these materials you need to contact your local council. They will be able to provide you with a contact who can dispose of anything hazardous or not accepted in your skip (i.e. food waste).

Q: What happens to my waste after it has been collected?

A: The waste is taken to a local Waste Recycling Centre where it is sorted and processed to maximize the percentage of material recycled and diverted from landfill.